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Click Here
to Track a Package
Retail Customer Orders
All orders that Delta UV ships to Retail Customers will have
the shipping charges added to the order amount (plus California
State Sales Tax if the shipment is made to a California address)
All orders are shipped via UPS (domestic and Canada)
or DHL (Overseas). If your domestic or Canadian
destination order does not arrive within 48 hours from when
it was placed, you may wish to trace (track) your order. If
you provided an Email address at the time of ordering, you
will automatically receive an Email notification direct from
UPS indicating when your order shipped, and the UPS tracking
number. You should allow approximately one day for each 600
mile increment from Los Angeles to your location for your
shipment to arrive. If you do not have your order tracking
number, contact CUSTOMER
CARE to obtain your UPS or DHL order tracking number.
All International orders are shipped via DHL, prepaid,
and the shipping charges are added to the order invoice when
billed.
If someone is not present to sign for your shipment, UPS will
leave a written notice. Three attempts to deliver your order
will be made, and if UPS is unsuccessful after three attempts,
the order will be returned to Delta UV and an additional shipping
charge will be necessary for the second shipment. To avoid
this possibility, it is recommended that shipments be made
to a business address, whenever possible, so that someone
will be available to accept the shipment.
All orders ship Monday –Thursday, normally within 48
hours from the time your order was received. While shipping
delays are extremely rare and should not be anticipated, in
the unlikely event that there is a delay in shipping your
order, you will promptly be advised by phone or Email, of
the delay and the scheduled ship date.
Trade Customer Orders
Your order will be acknowledged in writing when it is received.
If you do not receive a written confirmation of your order
within 1 business day (Monday – Thursday) from the date
you placed your order, contact your Delta UV Customer Service
person for an order confirmation. Shipment will be made
per the method you specify on your order. All orders
should be placed in writing, preferably by Purchase Order
to avoid any order errors. If you have supplied an Email
address for your account, you will automatically receive an
Email notification from UPS for your order when it ships.
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Track
your UPS shipment. |
| Please enter
the UPS Tracking Number of your order that you wish to
track: |
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Track your DHL shipment. |
| Please enter
the DHL Tracking Number of your order that you wish to
track: |
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